Definition and object of the contract
The present general conditions apply to sales contracts stipulated online (hereinafter: "Contracts") through remote communication techniques through the website of the shop shop.flamigni.it . The contracts are stipulated between the shop.flamigni.it of the company FLAMIGNI SRL - VIA ML KING 17, 47121 FORLI 'and the consumers / buyers / customers (hereinafter: "Customers") who wish to purchase the products marketed by the same ( below: "Products"). The contracts concluded with shop.flamigni.it through the site shop.flamigni.it are governed by Italian law and in particular by Legislative Decree 9 April 2003 nr. 70 (rules on electronic commerce). If the Customer is a consumer, or a natural person who acts for purposes unrelated to his professional activity, the Contract is also governed by the rules established by Legislative Decree 6 September 2005 nr. 206 (hereinafter: "Consumer Code") These General Terms and Conditions of Sale (hereinafter: "General Conditions") and in particular the information pursuant to art. 52 of the Consumer Code will be clearly visible on the Website and will be valid and effective until they are modified and / or supplemented by shop.flamigni.it . Any changes and / or additions to the General Conditions will be effective immediately and will apply to sales made from that date. In any case, the updated version of the General Conditions will be available on the Site.
Scope of contract
Acceptance of the general contract conditions
Before proceeding with the completion of the Contract, the Customer must read the General Conditions and accept them by clicking on the corresponding box during the ordering procedure.
Terms and conditions of purchase
To purchase one or more Products on the Site it is necessary to fill in the order form (hereinafter: "Order") in electronic format prepared on the Website and send it to shop.flamigni.it following the relative instructions and contextually accept the Conditions Generali.It will then be necessary to proceed with the payment with the chosen method, shop.flamigni.it undertakes to confirm receipt of the Order by sending an email to the email address provided by the Customer at the time of the request (hereinafter: "Summary email ").
In the Summary Email, shop.flamigni.it undertakes to communicate to the Customer a summary of the main commercial conditions, general information on the characteristics of the product, including the availability of Products existing at the time of the Order, the single price, the transport costs , the methods of payment and the delivery methods, the right of withdrawal, as well as the total sum to be paid for the order requested by the Customer.
Terms of payment
Payment can be made in the following ways: PayPal / credit card (PayPal account, Visa, Mastercard, Maestro, American Express, Discover, Aura) Unicredit MyBank system (Visa, Mastercard, Maestro).
PayPal / Credit cards and prepaid cards are the most common and secure payment methods used on the internet for online purchases. Users who already have a PayPal account can make the payment through the wizard on the site, for those who are not provided with this account it will be possible to create one, or proceed with the purchase without registration, simply with their credit card usual. The Customer, upon sending the order, must communicate to shop.flamigni.it the methods with which he intends to make the payment. shop.flamigni.it undertakes to charge the payment of the Products only after sending the Summary email to the Customer.
The Contract will be considered finalized at the moment in which the Customer has clicked on the "buy" button.
Protection of personal data
The personal data you provide as well as those generated during the use of our services will be processed and stored under the responsibility of shop.flamigni.it
The personal data you provide will be used only for purposes related to the management of the Order and shop.flamigni.it undertakes not to make them accessible to third parties without your express consent.
Authorize shop.flamigni.it to send you the confirmation of your order via e-mail and to read the e-mails you send regarding your order. In any case, shop.flamigni.it guarantees the right to access, rectify, cancel or oppose the processing of personal data provided during the order, by sending a written communication to the following e-mail address: shop.flamigni.it
The language proposed for completing the contract is Italian.
If after sending the Order for the purchase request made by the Customer, the selected Products are not, for any reason, available, the Seller undertakes to notify the Customer as soon as possible and in any case before proceed with the confirmation by e-mail of the shipment of the goods to the Customer. The same email will indicate the possibility of purchasing other goods of the same or better quality than those requested by the customer. In any case, in the summary email, the Seller undertakes to inform the Customer of the essential characteristics of the goods offered and any other information.
The Seller undertakes to immediately notify the Customer of the exhaustion of the goods due to unforeseeable causes and not attributable to him, inviting the Customer to place another Order. If the Customer does not accept the new proposal he may withdraw from the Contract. In the event of withdrawal from the contract for the reasons indicated above, the Seller must notify the Customer of the terms and conditions for reimbursement of the price paid.
Modes and transport costs
Our deliveries are always expressed, the delivery times of the goods are indicated on the website, the exact amount of delivery costs is clearly indicated in the Order procedure.
The prices of our Products contain the VAT applicable according to the current legislation. The prices shown on our website are in euros. Delivery costs are not included in the prices shown on our website. The additional costs that could arise will be borne by the Customer who will be informed of all the amounts and the final price before finalizing the contract. Deliveries made to destinations outside the European Union may incur additional costs and be subject to taxes and duties, especially customs and the added value of import. All the costs originating for the non-EU destination will be assumed by the Customer.
Right of withdrawal
You have the right to withdraw from the contract, without giving any reason, within 14 days from the delivery date. The withdrawal period expires after 14 days from day 1. To exercise the right of withdrawal, you must inform us from the day of your decision to withdraw from this contract by an explicit declaration to the e-mail address email@example.com For to comply with the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period. Make sure the products are in the same condition as you received them, with all the tags attached. Prepare the package in the box it received (or on a box of equal strength and size) by covering or removing the information from the first shipment.
Return : You can return the products purchased in our Store within 14 working days from the delivery date, sending them to Flamigni srl, Via Gandhi 32, 47121 FORLI '- ITALY at your expense.
Effects of withdrawal
When our warehouse has received its return and verified that all conditions have been met, it will send you an e-mail confirming your acceptance of the return.
You will be reimbursed for all payments made to us, including delivery costs (with the exception of additional costs resulting from your choice of a different type of delivery than the least expensive standard delivery type we offer), without undue delay and in any case no later than 14 days from the day we were informed of your decision to withdraw from this contract. These refunds will be made using the same payment method you used for the initial transaction, unless you have expressly agreed otherwise; in any case, you will not incur any fees as a result of such reimbursement.
Complaints and returns
In the case of complaints, products damaged during transport, or non-compliant because there are manufacturing defects, please contact our customer service at the following email address: shop.flamigni.itAfter reporting the problem, please wait for a our communication on how to collect the goods; No shipping costs are applied for either collection or re-dispatch.
Intellectual property rights
All rights on the site and on all the materials contained therein as well as on trademarks and / or distinctive signs and / or on any and all material or content on which there are intellectual, industrial or any other rights are exclusively shop.flamigni .it and / or other subjects and / or its assignors. No rights are assigned to the customer.
The contract is governed by Italian law, any dispute concerning the application, execution, interpretation and violation of the Contract will be devolved to the jurisdiction of the court of Forlì.
Limitations of liability
shop.flamigni.it cannot be held responsible in any way for delays in delivery of the Goods or non-delivery of the same, if the delay or non-delivery were caused by exceptional or unforeseeable circumstances, such as by way of example civil riots, intentional damages, fires, floods, storms or supernatural events, interruption of an ISP or telecommunications provider, related to the execution of the contract. These General Conditions do not govern the sale of Products and / or the provision of services by parties other than shop.flamigni.it that may be present on the Site through links, banners or other hypertext links. Before making commercial transactions with these parties, the registered user must check their sales conditions. shop.flamigni.it is in no way responsible for the provision of services and / or for the sale of Products by such subjects. On websites that can be consulted through these links, shop.flamigni.it does not perform any checks and / or monitoring. shop.flamigni.it is therefore not responsible for the contents of such sites nor for any errors and / or omissions and / or violations of the law by the same.